Resident locked out after step outside, picked in 3 minutes
Saturday 1am - Villages of Oriole resident stepped outside to check a sound, door pulled shut. Slippers, no phone, no key.
We were at her door in 25 minutes including the gatehouse stop. Picked the Yale F-series cylinder in 3 minutes, no damage. She asked us about installing a smart-lock so this didn't recur - we scheduled the install for the next morning at her preferred time.
The overnight-lockout-becomes-smart-lock-install pattern is common in 55+ communities. We arrive on the late-night call, fix the immediate issue, and book the install for the next daylight visit.
Overnight lockout