Original-build Kwikset SmartKey jam on a garage-side entry
A Mizner CC homeowner called at 7am - leaving for an early flight, garage-side entry door's Kwikset SmartKey had jammed mid-turn. She'd been pumping it for 10 minutes; the cylinder was locked in the half-rotated position with the key stuck.
We pulled the cylinder, freed the key, replaced the failing SmartKey with a fresh Kwikset 980 deadbolt and a re-pinned brass standard cylinder pinned to her existing key. Out the door in 38 minutes from the south-gate call, in time for her flight.
Same week we did three more cylinder swaps on the same street - that generation of SmartKey is failing across the original Mizner build at about year 12.
Cylinder failure repair